Last Updated: 15 August 2025
At Nokta, a brand of S R Enterprise, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase
1. Information We Collect
We may collect the following information when you interact with our website:
- Personal Information: Your name, email address, phone number, and shipping/billing address.
- Payment Information: Processed securely through trusted payment gateways like Phonpe or Paytm (we do not store your card or UPI details).
- Order Details: Purchase history, preferences, and order-related communication.
- Technical Information: Your IP address, browser type, device information, and browsing activity through cookies.
2. How We Use Your Information
Your information is used to:
- Process, confirm, and deliver your orders.
- Send order updates via email/SMS/WhatsApp.
- Respond to your queries and provide customer support.
- Share promotional offers, discounts, and product updates (if you opt-in).
- Improve our website, products, and customer experience.
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
- Service Providers such as courier companies, payment processors, and technical support teams.
- Legal Authorities when required to comply with applicable laws.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and improve your browsing experience.
- Analyze website performance and visitor behavior using tools like Google Analytics.
- Show you relevant ads and promotions through platforms like Facebook and Instagram.
You can disable cookies in your browser settings, but certain site features may not function properly.
5. Data Security
We implement industry-standard security measures to protect your information. While we strive to keep your data safe, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Opt-out of marketing communications anytime by emailing us at nokta.care@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
For any privacy-related questions, contact us at:
📧 support@nokta.in